For iPhone and iPad
The app for conducting video sessions on an iPhone or iPad can be downloaded from the iTunes App store. It is called Video Health Services. There is no charge for the app installation but you do need to have an account BEFORE you can use the app.
The App is a simple and easy to use application that will allow you to check into your sessions with ease as well as schedule new sessions with existing users.
When you first download the app you will be taken to a login screen. You will enter your email address and the password you set up.
Next you will get to the Session List screen. From this screen you can check into your session. Please note that when you sign in for the first time it may ask you to share your Camera and Mic. Click allow for each.
For the best possible video experience, make sure the device is connected to Wi-Fi instead of your phone plan’s data connection. Make sure that connection is strong.
- Launch the Chrome or Firefox web browser
- Login to your account with your email and password. If you have forgotten your password click “forgot password” under the login box.
- Tap on the Check In button for the appropriate session
- Tap start session